An Order Management System (OMS) is a software tool that automates and simplifies the process of managing customer orders for e-commerce businesses. An OMS can assist businesses in overseeing customer orders, inventory, shipping, and delivery from a centralized platform.For e-commerce businesses, integrating an OMS can be a useful tactic for enhancing order management, minimizing errors, and enhancing customer satisfaction. By utilizing an OMS effectively, businesses can speed up order processing times, enhance shipping precision, and increase customer retention.